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UPS
Am I old-fashioned?
#1
Handed in a parcel at a UPS drop-off point. Expected a paper shipping receipt as proof that I actually handed in the parcel.
Was told I had to give them my mobile phone number and they would send a receipt via SMS.

Am I old-fashioned for not wanting to hand out my telephone number to each and every company??

The very rude staff claimed UPS is doing this to be "carbon neutral". I feel that they're data-mining.

So, do you just hand over your phone number to every company that asks/demands it???
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#2
Assuming you’re in the UK or EU then you’re protected by GDPR so they can’t use your mobile number other than for legitimate reasons (providing a receipt would be legitimate). If UPS then used your data (in this case phone number) for anything else they could then be fined up to 4% of global turnover which is a decent deterrent!
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#3
I know what you mean though.

UK high street retailer Debenhams used to ask for your email address so they could send you an email receipt instead of the till printing one.

Pretty much guaranteed it came with tonnes of spam too.
[+] 1 user Likes ladsnet's post
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#4
Yep, once a year I used to go to Debenhams to buy my brother a shirt for Christmas - every time they asked for my email address,

Didn't do them much good in the end did it?  Undecided

I think you should have the choice between giving your phone number or getting a printed receipt. A small piece of till roll is hardly comparable to a plastic carrier bag in carbon neutrality terms.
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#5
I'd just tell them I don't have a mobile.
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#6
(11-08-2021, 10:26 AM)Tiuri Wrote: Am I old-fashioned for not wanting to hand out my telephone number to each and every company??

Yes and so am I.

(11-08-2021, 10:26 AM)Tiuri Wrote: So, do you just hand over your phone number to every company that asks/demands it???

I never hand over my phone number.  In fact very, very few people whom I know get it.  I don't want my phone to be the center of my life and don't want to get phone calls and texts on it.  In fact, I usually don't even have it with me because I rarely need it.  I use it pretty much only for texting friends (or dates) whom I'm meeting in case someone is running, say, 10 minutes late.

(11-08-2021, 12:24 PM)deegee178 Wrote: Assuming you’re in the UK or EU then you’re protected by GDPR so they can’t use your mobile number other than for legitimate reasons (providing a receipt would be legitimate). If UPS then used your data (in this case phone number) for anything else they could then be fined up to 4% of global turnover which is a decent deterrent!

I doubt that we have that protection here in the U.S., but don't know.  When it comes to business vs. the consumer the law usually sides with business.  (Example: Facebook)

(11-08-2021, 11:34 PM)TzukeNut Wrote: I'd just tell them I don't have a mobile.

Like I said above, I rarely have it with me.
There is a farmers' market that I frequently patronize.  They take credit cards, but don't give a paper receipt.  (It's a small stall operation)  But they will send you a receipt to your phone or email.  I give them my email.  Never had a problem with spam from those guys.

The latest thing here is that many restaurants no longer provide a paper menu unless you ask for it.  Instead there is a QR code at each table which you use to download their menu and then scroll through the photos.  Very cumbersome.  I'm told that it's to reduce contacts.  I always ask for a menu.
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#7
(11-08-2021, 10:26 AM)Tiuri Wrote: Handed in a parcel at a UPS drop-off point. Expected a paper shipping receipt as proof that I actually handed in the parcel.
Was told I had to give them my mobile phone number and they would send a receipt via SMS.

Am I old-fashioned for not wanting to hand out my telephone number to each and every company??
YES!! Tongue
Quote:The very rude staff claimed UPS is doing this to be "carbon neutral". I feel that they're data-mining.

So, do you just hand over your phone number to every company that asks/demands it???
Not exactly, no. What I’m more likely to do is download and register an account for the app - which gives you benefits such as being able to track deliveries and receive updates.

That also means I don’t get sidetracked by scam delivery texts. I’d always check the app before I clicked on any links.

I’ve registered with several courier and delivery company apps. Then again, I also use pay by phone/app parking and have several accounts there too. I don’t register with a company or app unless I’ve used their service before.

Mind you, I certainly don’t give my mobile (or landline) number out when I register with websites. Particularly not when I know they tend to offer callbacks before you’ve decided what you want.

So I either leave it out, or use a dud number.
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#8
(12-08-2021, 03:18 AM)jumbler Wrote: So I either leave it out, or use a dud number.

Give them ladsnet's number. Big Grin
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#9
I work for UPS.  As long as you have the tracking number (starting 1Z...) you'll be OK.  The tracking info will show something like "Billing Info Recd" and then it will show the pick-up which confirms the parcel has entered the UPS system.  Some access points will scan it in straight away but some have to wait for the driver to collect the parcels.

As a rule we don't give out receipts.  If someone asks me for one I get them to take a photo of the tracking number with my ID card next to it which will prove they've handed it over to me!

If there are any problems you can DM me and I'll look into it.
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#10
(11-08-2021, 04:49 PM)ladsnet Wrote: I know what you mean though.

UK high street retailer Debenhams used to ask for your email address so they could send you an email receipt instead of the till printing one.

Pretty much guaranteed it came with tonnes of spam too.

I always refused to give Debenhams my email address when they asked me
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